What if I have a problem/sensitive issue about another housemate. FAQ

If you have a sensitive issue that you wish to raise this should be done via SR 24/7 in the first instance. If you do not wish to include sensitive information in the ticket please explain this in the ticket and ask the SR team to contact you by phone or by another email address or some other method. The SR team will contact you as appropriate but the ticket can still be monitored via SR 24/7 to ensure that it does not get missed or forgotten.